- Configure Your Haus Interactive Email
- Training Your Spam Filter
- Adding a Second Spam Filter
- Setting Up a Vacation Responder
- Contact us for additional help
Configure Your Haus Interactive Email
We take your privacy seriously and encrypt all email to and from our server, as well as to and from your recipients. Haus Interactive mail is compatible with any modern mail application that can use SSL or TLS encryption.
For Apple users we recommend using Apple Mail or Mozilla Thunderbird. For Windows users we recommend Mozilla Thunderbird. Users of Apple iDevices or Android devices can feel free to use the native email apps.
Incoming Mail Settings
- Account Type: IMAP
- Incoming Server: secure.hausinteractive.com
- Security Settings: Use SSL/TLS
- Port: 993
- Authentication: Enter username and password provided
Outgoing Mail Settings
- Outgoing Server: secure.hausinteractive.com
- Security Settings: Use SSL/TLS
- Port: 587
- Authentication: Choose normal password authentication. Re-enter username and password provided
Training Your Spam Filter
Dealing with spam is very similar to the flu. Every season (and sometimes multiple times per season) spam “mutates” and changes its form. Unlike epidemiologists who have advanced warning and can create vaccines, typically email systems get the spam FIRST, then have to write the patches to handle it.
To reduce this seasonal spam swell you can use our built-in filter which you train using your own messages, and which “learns” what is spam from you—better filtering future messages.
To mark a message as spam, simply move it into the “Junk” folder on the server. You will find this on the left column of your mail app.
If you find good mail in your Junk folder simply move it to any other folder (such as your inbox) and it will learn from that action as well.
That’s all there is to it! After the initial training and about 2-4 weeks of subsequent training you should see your spam volume drop off noticeably.
In webmail you can simply click the recycling icon to mark a message as spam.
On iPhones and iPads you can swipe left on a message, then tap “more”, followed by “Move to Junk”
Adding a Second Spam Filter
To decrease the spam in your inbox even further you can tweak your email program to use it’s own filter and to share it’s findings with our server–improving both with the click of a single button!
IMPORTANT: Mail program spam filters are aggressive! As such, you should frequently check your Junk folder for the first couple of weeks for false positives. Simply mark any good messages as “not spam” and carry on.
Using the Spam Filter in Apple Mail
- Click to highlight the “Junk” folder in your IMAP folder list
- Choose the menu: Mailbox -> Use this mailbox for -> Junk
- Choose the menu: Mail -> Preferences -> Junk
- Check the “When junk mail arrives” option of “Move it to the Junk mailbox”
Now, whenever you push the ‘Junk’ button in Apple Mail your computer will learn, then pass the message to our server to learn.
Using the Spam Filter in Mozilla Thunderbird
- Go into Tools -> Account Settings
- Click “Junk Settings“
- Under Destination and Retention choose “Move new junk messages to” -> “Other” and choose “Junk” under your Haus account
Since adaptive junk filters can trap good messages make sure to check “Collected Addresses” and “Personal Address Book” under the “Do not automatically mark mail as junk if the sender is in” section.
Then in Preferences -> Security choose “When I mark messages as Junk:” -> “Move them to the account’s ‘Junk’ folder”
Once configured you simply click the recycling icon to mark a message as spam. This will teach Thunderbird what is spam and pass the message to our server for further learning.
Setting Up a Vacation Responder
To set up a vacation responder simply log into webmail and choose Settings -> Vacation. You can then add a subject, a message body and a departure and return date and time.